Customer Service Seminars

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About Us

Who

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Armed with 38 years of customer  service  interactions from both sides of the fence, this website will highlight  the good, the bad and the ugly 

Why

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Because customer service sucks and someone has to expose it. Stop complaining  about the economy and look inwards at how your team treats customers from in person to 

How

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4 Simple steps.


1. Assess  the situation 

2. Develop  a customer  service strategy 

3. Execute

4. If you need help, contact us

My Blog

Video

A segment of our Spring Fling Group Ride!

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